Health and care
The expected tone is calm and formal. A first sentence says who somebody is speaking with and what will be asked.
The voices
A voice from here, with a natural Quebec accent, several voices and styles to hear before choosing, what a voice consumes, and what remains undecided about it.
7 days, 20 answered calls, no card
What this page settles
The voice is the part of the product people hear. It decides a first impression, and it decides what gets counted too: a voice conversation is no written message, and the two do not live in the same reserve.
In French, it is a voice from here: a natural Quebec accent rather than generic synthetic French, and several voices — female and male — in several styles. You choose by listening, and the choice is part of every base, at no extra charge.
One voice mode has settled consumption today: Standard. Fifty Standard calls are included each month in each of the eight bases, and an offer is priced in that mode. That is what appears on the pricing page, and that is what gets paid.
A Premium mode exists in catalogue research. What it would consume is settled by nobody. It is therefore not offered at the moment of choosing, and no coefficient is printed here: an offer priced with an undecided value would be a false offer, however well meant.
How a voice gets chosen
- Listen
A preview using your own sentences
The preview reads what a reception would actually say: business name, first question, closing line. A neutral sample tells nobody anything useful.
- Compare
In both languages, from one voice to the next
French and English are included in all eight bases, and in French the voice carries a Quebec accent. You move from one voice to the next, one style to the next, and a voice convincing in one language can grate in another: everything gets heard before deciding.
- Publish
The configuration is versioned
Whichever mode is kept, and the sentences, get published as a version. You know which one answers, since when, and going back stays possible.
- Check
What that changes in usage
Hearing a preview consumes no call. A conversation answered in Standard counts as one base call, whatever its length.
What is settled about voice
Those decisions are made, and identical across all eight industries.
- Standard is the mode an offer is priced in
- A French voice with a natural Quebec accent
- Several voices, female and male, and several styles, your choice
- Fifty Standard calls included each month
- French and English included in reception, at no extra charge
- One local number included, and two conversations possible at once
- A voice preview ahead of publishing, consuming no call
What is unsettled about voice
The frozen artefact holds those values under a proposed status. None is printed, and the purchase path does not offer them.
- Premium voice and what it would consume: nothing decided, so nothing offered at the moment of choosing
- The coefficient that would apply to a call in that mode
- Whatever happens beyond the calls a base includes
An offer stays priced in Standard voice while those decisions are pending. That is already what the calculator on the pricing page does.
Languages, and what they change
Two languages are included; a third is an optional task, qualified language by language.
- The conversation follows whoever is speaking, between French and English
- An additional language is added on purpose, with its voice, instructions and messages
- An added language uses the same voice credit model as a reception
- Nothing is promised about languages nobody has qualified
Voice on a messaging channel
A call placed from a messaging app is a conditional capability, rather than one more subscription.
- It appears only with the messaging add-on concerned, and after account and country qualification
- It adds no subscription and no voice allocation: the existing pool serves
- Transport fees where they exist and outbound call permission stay separate
- Buying a messaging channel does not by itself prove voice is available there
What actually matters by trade
Four ways to hear a preview ahead of publishing.
Trades and maintenance
Intelligibility beats elegance: the call arrives from a noisy site, usually on speakerphone. And the accent matters: a Longueuil contractor wants callers to hear a voice from here, not generic synthetic French.
Beauty, fitness and classes
Reception belongs to whatever experience is sold. Playing the preview out loud in the room, with its background noise, is an honest test.
Legal and accounting
Restraint beats warmth. The voice has to be able to say it cannot answer that, without sounding closed.
Questions
Does the voice have a Quebec accent?
Yes. The French voice of Zenvox is a voice from here, with a natural Quebec accent. It is no separately priced add-on: it is the voice of every base, and you hear it say your own sentences before publishing.
Can I choose between several voices and styles?
Yes. Several voices, female and male, and several styles are offered in every base, at no extra charge. You choose by listening, and the choice is published as a version of your configuration.
Why is Premium voice not offered?
Because what it would consume is unsettled. Offering it now would force showing a quantity nobody decided, and would distort the total.
Does bilingual reception cost more?
No. French and English are included in all eight bases: the conversation follows whoever is speaking, at no extra charge.
Do previews consume my calls?
No. A voice preview is no answered conversation: it leaves the calls included in a base untouched.
Can a voice be changed after launch?
Yes. The choice can be edited and published as a new configuration version, and the previous version stays available.
Where to next
Choose a voice in detail, or see what gets counted elsewhere.
The voices