Table service
The table request, the time, the number of guests and the constraints stated, under the rules your room runs on.
Restaurants & caterersSee my base
AI receptionist for restaurants and caterers in Canada
Service is flat out. The phone still gets answered.
Zenvox is an AI receptionist for table-service restaurants, takeout counters, caterers and event venues across Canada.
During service, she answers in English and French, takes reservations under your table rules, answers the hours and menu questions you approved, records catering and event enquiries and texts you a summary; you follow everything in your app.
Add-ons manage the waitlist and large groups, carry phone orders through to acceptance, move event requests forward and handle email.
Start your free trial
The Restaurants & caterers plan is $35 CAD a month: 50 Standard calls included, 1 local number, no setup fee, no contract. Free trial:
7 days, 20 answered calls, no card
Counter & orders
The approved menu and the status she has been given. The request goes to the counter and a callback is set up; taking a full order is a separate add-on.
Catering & events
The date, the venue, the headcount, the format and the budget stated open a file and prepare the consultation.
She asks the questions
that matter in your trade.
Table-service restaurantTable requests and constraintsCounter & quick serviceApproved menu and known statusCatererDate, headcount, format and budgetEvent venueReceptions and private dining
All businesses in this industry
Restaurants
From a booked table to an accepted order.
Reception checks capacity and clarifies preferences. A waiting list then helps fill cancellations with the agreement of the guests concerned.
Welcoming the party
4 guestsChoosing a time
The table follows your decision.
While finding a table
The table and its follow-up
Reservation and follow-up
Table searchWhile finding a table
- Party size
- Four people
- Seating
- Indoors
- Times offered
- 6:30 or 7:30 p.m.
At this stageAlternative times offered
The change keeps the party’s name and preferences.Alternative times offered
Find a table for four, not three
Nicolas corrects the party size. The dining room is full at 7 p.m.; the receptionist offers 6:30 or 7:30 p.m. for four people indoors.
Read this exchange
Nicolas, restaurant guestIndoors. Actually, there will be four of us.
ZenvoxI’ve changed it to four. The dining room is full at 7; 6:30 or 7:30 p.m. is available for four. Which would you prefer?
A correction that changes availability
Changing from three to four guests triggers a fresh capacity check. A window preference remains distinct from a confirmed reservation.
Read this exchange
Nicolas, restaurant guestYes, perfect. By text, please.
ZenvoxYour table is booked and confirmation has been sent to the number ending in 0188. Any offer for 7 p.m. will wait for your agreement.
Check the opening before offering a change
A cancellation frees an indoor table for four at 7 p.m. It matches Nicolas’s preference; his 7:30 p.m. reservation stays in place.
Your exchange with Zenvox
OwnerCould the new 7 p.m. opening work for Nicolas?
ZenvoxYes, it seats four indoors and matches his preference. His 7:30 p.m. reservation remains in place until the change is confirmed.
Offer the opening that fits
A 7 p.m. opening becomes available for four. The offer respects party size, service and permission to be contacted.
Your exchange with Zenvox
OwnerHas Nicolas already taken the 7 p.m. opening?
ZenvoxThe offer has been sent, but his response is pending. His 7:30 p.m. reservation stays in place.
Change the booking after agreement
Nicolas accepts 7 p.m. The change is confirmed before his previous slot is released, and a new confirmation replaces the old one.
Your exchange with Zenvox
OwnerHas the 7 p.m. cancellation been filled?
ZenvoxNicolas accepted it for four guests. His reservation has been moved and confirmed.
What gets done
A real reservation, then an accepted preferred time without losing the confirmed table.
And when you ask…
OwnerHas the 7 p.m. cancellation been filled?
ZenvoxNicolas accepted it for four guests. His reservation has been moved and confirmed.
The conversation, from hello to confirmationNicolas, restaurant guest
- Nicolas, restaurant guest
Good evening. I’d like to book for Saturday at 7 p.m., for three people.
- Zenvox · Reception
Good evening, I’m the virtual receptionist. Indoors or on the terrace?
- Nicolas, restaurant guest
Indoors. Actually, there will be four of us.
- Zenvox · Reception
I’ve changed it to four. The dining room is full at 7; 6:30 or 7:30 p.m. is available for four. Which would you prefer?
- Nicolas, restaurant guest
7:30. Near a window if possible.
- Zenvox · Reception
I can note that preference without guaranteeing a specific table. What name and phone number should I use?
- Nicolas, restaurant guest
Nicolas Bergeron, 604 555-0188. It’s a birthday, but we don’t need anything special prepared.
- Zenvox · Reception
I’ll note that. If 7 p.m. opens up, would you like an offer to change your booking?
- Nicolas, restaurant guest
Yes, but keep 7:30 until I reply.
- Zenvox · Reception
Of course. To confirm: Saturday, four people at 7:30 p.m., indoors, under Nicolas Bergeron. The window remains a preference. Is that correct?
- Nicolas, restaurant guest
Yes, perfect. By text, please.
- Zenvox · Reception
Your table is booked and confirmation has been sent to the number ending in 0188. Any offer for 7 p.m. will wait for your agreement.
A real hand.
A simple place to start.
Your callers get an answer, and you get the details you need to move a job forward.
See what my base coversRestaurants & caterers
$35CAD / month
50 Standard calls · 1 local number
- Answer in French and in English during service
- Take down the booking, the number of guests and the allergies mentioned
- Offer a table or an event date under your rules
- Hand you a written request, group and constraints included
- Ask your receptionist about a booking
Your rules.
Work moves forward.
Your menu and your hours. She answers with the information you approved about your hours, your access and your menu.
Your capacity is respected. She books within the restaurant’s available capacity, hours and group rules. Requests outside those rules go to the person you have designated.
Your availability. She offers permitted time slots and confirms the appointment after it is saved in your calendar. If approval is needed, she passes on the request with a clear next action.
Answers
to your questions.
The details that matter
to a business like yours.
How much does an AI receptionist for a restaurant cost?
The Restaurants & caterers plan is $35 CAD a month before tax, with 50 Standard calls included, 1 local number, no setup fee and no contract. You start with the free trial (7 days, 20 answered calls, no card), using just your email.
Can it take reservations and catering enquiries during service?
Yes. She takes reservations under your table rules and records catering or event enquiries — date, number of guests, contact details — then passes them to you.
Does it work for a restaurant in Calgary or Moncton?
Yes. Zenvox serves businesses across Canada and answers in English and French, following the caller’s language; you choose the language she greets callers in, English only if you prefer.
Can she promise a table when the dining room is almost full?
She records the time, party size and reported requirements. Confirmation must match the dining room’s actual capacity and an authorised action; otherwise, your team takes over the request. Waitlist and groups adds coordination of released tables and group bookings.
Is taking a complete takeout order included in the base?
The base answers from your approved menu, records the request and passes it to the counter. Connected orders handles the process through acceptance by the restaurant, subject to an available connection. A collected request is not reported as an order already accepted by the kitchen.
What does she say when a customer reports an allergy?
She records the reported allergy and passes it to your team, using ingredient information you have approved. She guarantees neither the absence of an allergen nor freedom from cross-contamination. Questions requiring kitchen confirmation are referred to the kitchen.
Does a catering enquiry automatically hold the date?
No. The base gathers the preferred date, location, guest count, format and stated budget. Quotes and events moves the choices and proposal forward. Acceptance of the quote, availability and commitment of the date remain distinct steps.
Does it answer in French as well?
Yes. The party calling your Vancouver dining room for a table of eight is answered in English or in French, following their language, in a voice that stays understandable on the counter phone in the middle of the rush; French-speaking callers hear a natural Quebec accent. Several voices and styles are offered; you choose by listening, and the receptionist introduces itself as the restaurant’s assistant at the start of the call.
Your next caller
deserves an answer.
Start with the base. Add the jobs that are worth handing over.
Start your free trialNo setup fee.