A permit nears its expiry date, an IRCC letter arrives or a relative calls from abroad. Your receptionist records the dates exactly as read and the current representative, without assessing any document. You come to the consultation with the facts, and the agreement is signed with you.
$49 CAD / month · 50 Standard calls · 1 local number · no setup fee · no contract. Free trial: 7 days, 20 answered calls, no card.
Zenvox is an AI receptionist for regulated Canadian immigration consultants (RCICs) across Canada. She answers in English and French, in short sentences, records the status, the expiry date and the date on the letter received exactly as the caller reads them, and asks who represents the caller right now. She stays at the intake call: she assesses no document and guarantees no outcome. The Legal & accounting base costs $49 CAD a month, with 50 Standard calls included, one local number, no setup fee and no contract. The free trial runs for 7 days and covers up to 20 answered calls, with no card.
She asks which body wrote, the date of the letter and any deadline stated in it, and records them as the caller reads them. She does not read the letter for the caller or explain what it means: interpreting a document is already the consultation.
« My work permit is running out. » She asks which permit it is and the expiry date written on the document, records it exactly as read and flags the call under the threshold you wrote. She does not say whether an extension is possible.
She says plainly that no one can guarantee the outcome of an application, and implies no link with any government. She offers the consultation, where the consultant gives an opinion on the situation.
Work, study, permanent residence, sponsorship: she records the step in the caller's own words, the country they live in and whether they are in Canada right now. She does not say which program fits, or whether the person is eligible.
The person already has a consultant, a lawyer or another representative. She records the name and stated capacity, with no comment on the work done, and passes it to you before any meeting.
She records the business, the position, the number of people and the intended start date, and passes the request to the consultant who handles employers.
The consultant opens the intake the next morning: a permit whose expiry crosses the alert threshold, a dated IRCC letter, no representative, an English callback at an hour that suits the caller's time zone, and a note that no guarantee was given and no document was commented on.
Tuesday, 9:30 p.m. The office is closed. A woman calls from abroad about her brother, who works in Canada and whose permit is nearing its expiry date.
ReceptionistHello, let me take your name, a number to reach you and the language you would like us to call you back in.
CallerEnglish is fine. I'm calling about my brother. His work permit ends in a few weeks. Can you guarantee he gets an extension?
ReceptionistNo one can guarantee the outcome of an application, and I would rather tell you so plainly. I am recording the facts for the consultant. What expiry date is written on his permit?
CallerThe 30th of next month. And he got a letter from IRCC, dated the 14th.
ReceptionistI am recording both dates exactly as you read them. Is anyone representing him right now? The consultant will call you back at an hour that suits your time zone.
What she handles between the first call and the consultation, and the line she does not cross: the intake call stops before any assessment of the situation.
She takes the name, the callback number and the language the person wants to be called back in.
English and French are offered in her opening lines, at a slow pace.
She asks whether it is safe to text or leave a message at that number.
A relative or an employer sometimes shares the phone: without consent, no trace is left.
She records whether the person is in Canada or abroad, and which country they live in.
The callback time zone follows from it.
She records the current status and the expiry date written on the document, as read out.
The date stays the one on the document, with no counting or rounding.
For a letter from IRCC or MIFI, she records the body, the date of the letter and any deadline stated in it.
She does not read the letter for the caller: interpreting it would already be the consultation.
An expiry date that crosses your threshold triggers an immediate alert.
The threshold is the one you wrote, not a deadline she worked out.
She asks who represents the person right now and records the stated capacity.
The answer changes what you can do; the representative’s work is not commented on.
Asked for a guarantee, she answers that no one can guarantee the outcome of an application.
The College’s Code of Professional Conduct forbids guaranteeing success, and your intake follows the same rule.
She opens an intake record with the step described in the caller’s own words.
No eligibility and no score is noted in it.
She books the initial consultation into your windows, at an hour that suits the time zone given.
The consultation agreement is then signed with you, not over the phone.
She sends the appointment confirmation and reminder in the language the caller chose.
The text goes out only if the caller allowed it at the start of the call.
She passes a request from an employer hiring abroad to the consultant who handles employers.
Business, position, number of people and intended start date arrive together.
Each of these options is added separately, when it is useful to you.
With Documents and deadlines, the document list for a client under agreement goes out by step.
The follow-up stops as soon as an item arrives, and whatever is missing keeps its internal date. Documents and deadlines
With Preparation and coordination, documents from an applicant, a sponsor or an employer are filed by source.
Dates that contradict each other are flagged for your review rather than resolved. Preparation and coordination
With Additional language, she greets callers in another language your clients speak.
The voice, instructions and messages in that language are qualified before it opens. Additional language
She answers from your office’s calls and requests that you have access to. A question about an option applies only if you have switched it on.
The questionWhich callers abroad are waiting for a callback, and in which time zone?
She retrieves the requests recorded, with the country and time zone given. She ranks no request by its chances.
Which IRCC or MIFI letters were reported this week?
She retrieves the body and date of each letter, as stated. She interprets none of them.
Which documents are clients under agreement still missing?
Add-onWith Documents and deadlines: the documents expected and their internal date. Without the option, she does not track documents.
The steps you take on, the language offered, the expiry threshold that triggers an alert, your consultation windows and the time zones you cover, your licence number and, if you hold it, your Quebec recognition. You change them from the app.
Name, number, callback language and whether a text is safe. Then the country of residence, the step, the status and its expiry date, the letter received and its date, and the current representative. Nothing on chances, nothing on programs.
A written record with the dates in plain sight and a note that no document was assessed. A close date triggers the alert. The consultation goes into your windows at an hour that suits the caller's time zone; the agreement is signed with you.
A receptionist who answers in both languages while you are in a consultation or closed, captures dated facts and sends you a written intake. No setup fee, and you keep your number.
She assesses no document and does not say what to write on a form: that would already be a consultation.
This is included in your base plan. She answers using the calls, requests and business information you are allowed to access.
Talk to your receptionistA question you can ask
Which callers abroad are waiting for a callback, and in which time zone?
She retrieves the requests recorded, with the country and time zone given. She ranks no request by its chances.
Beyond the base plan. Each one is added on purpose, separately from the base. None is switched on unless you choose it.
You can add a channel so she can continue the conversation with your customers. Any action she takes follows the same rules and the options you have chosen.
Optional customer channel
Continue administrative exchanges with applicants and relatives abroad under WhatsApp Business rules; no document is assessed there.
The transactional messages provided by your base plan and your own questions to the receptionist remain included.
A regulated Canadian immigration consultant holds a licence from the College of Immigration and Citizenship Consultants. In Quebec, a consultant who acts on Quebec immigration must also be recognized by the minister, and is then listed in the Quebec register of immigration consultants, which the public can search by name and by municipality. A consultant is not a lawyer, and callers rarely know the difference.
The College's Code of Professional Conduct draws a line that matters for your phone. An intake call is not a consultation; but once the information becomes personal, a document is assessed or the services that could be provided are described to the person, it is one, and it requires a consultation agreement signed with you. Your receptionist stays on the right side of that line.
She answers in short sentences, in English or French, often for someone calling from abroad or for a relative. She records the current status, the expiry date and the date on the letter received, exactly as read out, asks who represents the person right now and sends you a written intake. The assessment, the right program and the agreement stay with you.
The other lines of work in this section run on the same engine, with their own requests and their own rules.
AI receptionist for law and accounting firms in CanadaNo. The College's Code of Professional Conduct separates the intake call from the initial consultation: once a document is assessed or a solution specific to the person is described, it is a consultation, and it requires an agreement signed with you. Your receptionist stays at intake: she records the step, the status and the dates, then passes the request to you.
That no one can guarantee the outcome of an application. The College's Code forbids guaranteeing the success of an application, an expression of interest or a proceeding, and implying a relationship with a government; your phone intake follows the same rule.
She answers at the hour the call comes in, records the time zone and books the consultation at an hour that suits the caller. For a language other than English and French, the Additional language option is added with a qualified voice.
Because representing someone for a fee is reserved to authorized professionals, and the answer changes what you can do. She records the name and stated capacity, with no comment on the person named.
No. She presents your office under the name you enter and does not speak of legal advice. If you are recognized by the Quebec minister for Quebec immigration, she can say so, as she can give your College licence number, which the public checks on the register.
In Quebec, regulated international student immigration advisors fall under the College and are not covered by the Quebec definition of a consultant. Your receptionist records a study step like any other; your instructions say which steps you take on.
The receptionist announces the recording, explains how the call is handled and collects only what the request needs: the step, the status, the dates. The record stays accessible to the people you authorize, and nothing is shared with a third party that has not been described and authorized.
Start your free trial with your email. Your website can help prepare your business information, but it is optional. Confirm the facts, choose a first task and test your receptionist. You can try options too, starting with the ones you need.
Immigration consultants
