Beauty, fitness and classes
Between two appointments, a written question beats a screen to explore. A confirmation draft goes out while a station gets reset.
Texting your receptionist
You write to it like somebody on your team: who called this morning, send that confirmation, and it is done.
7 days, 20 answered calls, no card
The task it takes over
Most tools ask you to learn where to click. This one lets you ask. You write who came in since yesterday, summarise that call for me, draft a confirmation for Thursday — and the answer arrives in the same thread.
It is a separate conversation, yours. It does not blend with customer conversations: whatever you ask goes to nobody, and whatever customers write does not land in your thread. The two even carry separate meters.
It can prepare a message for a customer and show it to you first. Sending stays a gesture you make: that is the line between an assistant helping you and a tool speaking in your name without your knowledge.
Step by step
- Ask
A question in ordinary words
What came in, what is waiting, what one particular call said, where a file stands. The answer is built from whatever you are allowed to see, and nothing else.
- Draft
A draft you read first
You can have a confirmation, a reminder or a reply written. The wording is shown to you, you correct it, and it does not leave before that.
- Send
The service message goes out on your approval
Once approved, the message goes out as a service message to whoever it concerns, under the same contact rules as everywhere else.
- Check
Your usage, on request
You can ask where you stand inside whatever is included this month. The answer comes from the real meters on an account.
Part of your base, in all eight industries
The owner conversation, reading what happened, drafting a message and sending it after approval are base capabilities. A team reaches them through whichever rights you granted.
What gets added on purpose: answering from internal documents kept up to date, and assembling your own rules so certain follow-ons leave without you.
What this changes for your business
Trades and maintenance
From a truck, writing one sentence is doable; navigating a dashboard is not. The morning request gets settled at a red light.
Legal and accounting
An assistant allowed to see a file can ask where it stands. Whatever they may not see is not summarised for them either.
Restaurants
Between two services, a written question settles in seconds. A group confirmation gets drafted while the room is being reset.
What it receives
- A question, written as you would put it to a person
- The rights held by whoever is asking
- Files, calls and requests belonging to an account
- Content approved for answering
What it produces
- An answer built on your own data
- A draft message, shown ahead of any sending
- A service message sent after approval
- A picture of current usage on request
Sending toward a customer stays your gesture. The receptionist prepares; it does not decide to speak in your name.
What is metered
Exchanges with the receptionist carry their own meter, apart from replies made to customers.
- Owner replies form a meter distinct from the customer meter
- Asking the assistant to generate a text adds no second charge for returning that action
- A separate analytical question normally uses that meter
- A written request is no phone call: it leaves included calls untouched
A message sent to a customer goes out on the channel concerned and uses that channel's meter, rather than the one behind your thread.
Questions about this add-on
Do my questions blend into my customers' conversations?
No. It is a separate conversation, yours: whatever you ask goes to nobody, whatever customers write does not land in your thread, and the two carry separate meters.
Can it write to a customer in my place?
It prepares, you read it, and sending stays a gesture you make. That is the line between an assistant helping you and a tool speaking in your name without your knowledge.
Can I ask where I stand in what is included this month?
Yes. You can ask inside the thread, and the answer comes from the real meters on your account.
Does my team have access?
Through whichever rights you granted. The answer is built from what the person asking is allowed to see, and nothing else.
Does a written question consume one of my calls?
No. A written request is no phone call: it leaves your included calls untouched. A message later sent to a customer goes out on the channel concerned and uses that channel's meter, rather than the one behind your thread.
Where to next
What arrives without asking, or the workspace holding everything.
Texting your receptionist