During after-work drinks, an assistant calls about her office holiday party. Your receptionist collects the date, head count, room and needs, repeats your rule on age when asked and passes the event to your manager.
$35 CAD / month · 50 Standard calls · 1 local number · no setup fee · no contract. Free trial: 7 days, 20 answered calls, no card.
Zenvox is an AI receptionist for bars, pubs and breweries across Canada. During service, when your team is behind the bar or on the floor, she answers in English or French, collects group bookings and office-party or private-room requests, repeats your written rule on age and passes you anything outside it. The Restaurants and events base costs $35 CAD a month with 50 Standard calls included and one local number, with no setup fee and no contract. Free trial: 7 days, 20 answered calls, no card.
An office party, a birthday, a booked room. She collects the date, head count, format, the bites wanted, audiovisual needs and the stated budget, then opens the request for your manager, who prepares the proposal.
A group of friends for Saturday’s game. She records the date, the arrival time, the number of people and the section wanted, and books within your system’s capacity; above your threshold, the request is passed to you.
She repeats the access rule you wrote, as written, and passes any question outside it to the manager. She settles no exception and promises no alcohol service.
She answers about the products and sales hours you approved, and about brewery tours if you offer them. Sales happen at the counter: she sells no alcohol over the phone.
The request reaches the manager: name, number, company, Friday, December 11, around thirty people, private room, bites, microphone, stated budget. State: request received, date not held. The manager prepares the proposal from the packages and calls back the next day.
Thursday, 5:40 p.m. After-work drinks are in full swing, the bartender is pouring, the server is on the patio. An executive assistant calls about her team’s holiday party.
ReceptionistBrasserie Fleuve, good evening. Let me take your name and a callback number first, in case the line drops.
CallerIsabelle Roy, 514 555-0187. We are looking for a room for our office holiday party, Friday, December 11, around thirty people.
ReceptionistThank you. For that evening, would you like the private room or a section of the brewery, and do you have any particular needs?
CallerThe private room, with bites and a microphone for speeches. Our budget is set, I can give it to you.
ReceptionistRecorded: Friday, December 11, around thirty people, private room, bites and a microphone, and your budget. The manager will prepare a proposal and call you back tomorrow; the date is held once the proposal is accepted and the deposit received.
CallerPerfect, thank you.
What she does on the calls of your bar, pub or brewery, from the table for the game to the private room, and what stays in your hands.
She takes the name and a callback number before talking about the evening.
The bar can call back to confirm, even if the music or the line cuts the conversation short.
She records the date, arrival time, head count and section wanted.
On game night, the section matters as much as the time: the group wants to see the screen.
She books the table when your system shows it is free.
Above your threshold, or when capacity cannot be checked, the request is passed to you instead of being promised.
She collects the date, head count, format, bites and audiovisual needs.
Your manager gets what it takes to prepare a proposal without calling back to ask the basics.
She records the stated budget if offered, and the company name.
The budget is not required; when it is given, the proposal starts from the right package.
She alerts your manager to a private event or a full buyout.
The most valuable request of the week does not wait for the next day’s summary.
She repeats the access rule for minors you wrote, as written.
She does not interpret it: a parent or an organizer hears your establishment’s rule, word for word.
She passes to the manager any age question your rule does not cover.
An exception is decided by someone on your team, not on the phone by the receptionist.
She answers about beer to go and the approved sales hours, without selling anything.
Sales happen at the counter, where age gets checked; on the phone, she only informs.
She answers about the schedule you wrote: games, shows, trivia.
What is not written becomes a message rather than a guess about the evening.
She gives your hours, last call and kitchen closing as approved.
A closing time improvised on the phone becomes an argument at the door; she sticks to yours.
She texts the person whose call could not be taken during service.
A call missed during after-work drinks gets a message instead of going to the bar next door.
Each of these add-ons is added separately, when it serves you.
She assembles an office-party proposal from your approved packages.
Your manager validates each version, and the client’s acceptance is recorded in the file. Quotes and events
She sends your provider’s deposit link for a booked room.
The date is held once payment arrives, under your written policy. Deposits and payments
She offers a table freed up on game night to someone on your waitlist.
A last-minute cancellation does not leave a table empty when others were waiting. Waitlist and groups
She answers from the calls, bookings and information of your establishment that you can access. A question about an add-on only applies if you turned it on.
The questionWhich office parties are waiting for a proposal?
She retrieves the date, head count, needs and stated budget. She tells a request apart from a held date.
Which calls this week were about age or minors?
She reads back the questions asked and the rule repeated. She judges no one.
Which booked rooms are still waiting for their deposit?
Add-onWith Deposits and payments: the room, the link sent and the payment received. Without the add-on, she tracks no payment.
Your hours, last call and kitchen closing, your schedule — games, shows, trivia —, your event packages, your deposit policy, your group threshold and your written rule on age and minors. All of it changes from the app.
Name and callback number first. Then the date, arrival time, head count, the table, section or room wanted, the occasion and the needs. Minors announced in the group are recorded as stated, and the rule you wrote is repeated.
The event request reaches the manager with all its context. With Quotes and events, the proposal follows your approved packages; with Deposits and payments, the deposit link goes out and follow-up stops when payment arrives.
A receptionist who answers for you, in English and in French, from your approved hours, schedule and rules, and who passes you a written request. No setup fee, and you keep your number.
On admitting a minor, she repeats your written rule and nothing else: any other question goes to the manager.
This is included in your base plan. She answers using the calls, requests and business information you are allowed to access.
Talk to your receptionistA question you can ask
Which private-room requests did we receive this week?
She retrieves the date, head count and needs of each request. A request received stays distinct from a held date.
Beyond the base plan. Each one is added by choice, separately from the base. None is switched on unless you pick it.
You can add a channel so she can continue the conversation with your customers. Any action she takes follows the same rules and the options you have chosen.
Optional customer channel
Answer booking and schedule questions on your Facebook Page; a room is held under your deposit policy.
The transactional messages provided by your base plan and your own questions to the receptionist remain included.
In a bar, a pub or a brewery, the phone rings during service, while the team is behind the bar or on the floor. The calls that count are not questions about hours: they are group bookings, after-work drinks, office parties and private-room requests.
In Quebec, a minor can neither buy alcohol nor be served it, and may be in a bar only in a few specific cases. On the phone, those questions come from parents, party organizers and sports teams: they need your establishment’s exact answer, or a person.
Your receptionist answers for you, from your hours, your schedule of events, your packages and your written rule on age. She collects the group or event request, books a table when your system allows it, and passes you anything outside your rules.
The other lines of work in this section run on the same engine, with their own requests and their own rules.
AI receptionist for restaurants and caterers in CanadaYes: she records the date, arrival time, head count and section wanted, books within your system’s capacity and passes you groups above your threshold. A private room or a buyout becomes an event request for your manager.
The access rule you wrote, as written. In Quebec, a minor can neither buy alcohol nor be served it; beyond your rule, any question goes to the manager, and she settles no exception.
No. She answers about your products to go and your sales hours as you approved them; sales happen at the counter, where age gets checked.
With the Deposits and payments option, she sends your provider’s link under your policy, and follow-up stops when payment arrives. She takes no card number by voice.
If your schedule of events is written, yes: games, shows, trivia. Otherwise she takes a message instead of guessing.
TouchBistro describes a point of sale for bars and a platform for breweries and wineries, with reservations and a waitlist; Libro, now part of OpenTable, says it sells prepaid tickets for special events. With a connected system, she reads the availability its interface publishes; otherwise the booking is written in Zenvox and your team copies it into its own tool.
Start your free trial with your email. Your website can help prepare your business information, but it is optional. Confirm the facts, choose a first task and test your receptionist. You can try options too, starting with the ones you need.
Bars, pubs and breweries
