Your receptionist takes the list one job at a time, with the room, the materials and a photo of each. She accepts only the jobs you have listed and sets aside anything involving electrical, plumbing or gas work.
$39 CAD / month · 50 Standard calls · 1 local number · no setup fee · no contract. Free trial: 7 days, 20 answered calls, no card.
While you put up a shelf at one customer’s place, Zenvox, your AI receptionist, takes the next one’s list in English or French: each small job, the room, the materials, the photos and the timing. She accepts only the jobs you have listed for her, and sets aside anything that needs an electrician or a plumber. For handyman businesses across Canada, it is $39 CAD a month with 50 Standard calls and a local number, no setup fee and no contract. Free trial: 7 days, 20 answered calls, no card.
A list arrives with three numbered jobs — a door that rubs, two shelves already bought, a hole in the drywall —, photos attached, to be done before the end of the month. The outlet is set aside and marked for an electrician. The owner calls back with a price for a single visit.
Friday, 11:30 a.m. The owner is on a stepladder in a living room, drill in hand. A customer calls with a list.
ReceptionistHello, handyman services. This call is recorded so I can take down your request accurately. Let me take your name and a number to call you back first, in case the line drops.
CallerSure. I have a bedroom door that rubs, two shelves to put up and a hole in the drywall by the front door.
ReceptionistThank you. Let me take them one at a time. Do you already have the shelves, and could you text me a photo of each job?
CallerThe shelves are bought. And while you are here, I would like another outlet in the living room.
ReceptionistI am noting that one separately: a new outlet needs an electrician, and it is not work this business does. For the rest, when would you like it done?
CallerBefore the end of the month, we have guests coming.
ReceptionistNoted. Your list goes through now with the photos, and you will get a call back with the price and a time slot.
A bathroom refresh, mouldings, a door, a drywall repair. A written work order beats a verbal agreement even on a small package: she lays the groundwork for one during the call, numbering each job and asking for a photo of each.
The list includes an electrical job. She writes it down separately, says that job needs an electrician, and passes the rest of the list to you; if you work with a partner electrician, she offers that option following your rule.
She gives the licence number you gave her. Without a number, she answers neither yes nor no: she says you will call back to answer, and records the question in the request.
A landlord has to get a two-bedroom unit back in shape before a tenant moves in. She records the date first, asks whether the unit is rented, occupied or empty, and flags the request as a priority. Work in a rental unit has its own requirements: you decide whether the call is for you.
The front door will not close. She asks whether the caller is safe, records the address and the problem, and alerts you following your rule; if you do not do that work, she says a locksmith is the right person to call.
Your customers call with a list, and your licence decides what you can accept. She writes each job down separately, applies the list of what you do, and sets aside anything that belongs to an electrician or a plumber.
She takes the name and callback number, then the jobs one by one.
A list read out in one breath gets lost; written job by job, it can be priced.
She records the room for each job and the materials already bought.
You know what to bring, and what the customer is supplying.
She asks for a photo of each job by text.
A door that rubs and a hole in the drywall are easier to see than to describe.
She records the timing, the date to meet and who lives in the home.
Owner, tenant or property manager: the person who approves the spending is not necessarily the one calling.
She accepts only the jobs on your list, and politely names the ones you do not do.
Your list is the rule: she does not settle a licensing question on your behalf.
She sets aside any electrical, plumbing or gas job and records it for a specialist.
An outlet added “while you are here” does not slip into your quote.
She suggests your partner electrician or plumber, if you have named one for her.
If not, she simply says that job needs a specialist.
She gives the licence number you gave her, and only that one.
Without a number, she says neither yes nor no; she records the question for your callback.
She tells no one that small jobs need no licence.
In Quebec, the RBQ exemption for that work covers owners who do it themselves, not the business they hire.
She alerts you when an outside door will not close or a leak is still running.
Your urgency rule decides who is told; if you do not do that work, she points the caller to the right trade.
She flags as a priority a unit to get ready before a tenant moves in.
The move-in date comes first, with whether the unit is rented, occupied or empty.
She books the visit in a slot you have opened, grouping the same customer’s jobs.
One visit for the whole list, rather than three trips.
Each of these add-ons is added separately, when it is useful to you.
She recognises the landlord with several units under contract and tracks their visits due.
The one who calls you back every season gets an answer about their next visit. Contracts and recurring service
She builds the quote from the list and the photos, and follows it up after your approval.
The follow-up stops the moment the customer accepts or declines. Assisted estimates
She groups small jobs in the same area for the same person, on the same day.
Useful as soon as you have a second person on the road. Dispatch and field work
She carries on by text to receive the photos and pin down the materials.
The photos stay attached to the customer’s list. Text and website chat
She creates the request in Jobber with the address and the job list.
The connection is authorised from your account; Jobber keeps your quotes and invoices. Connect your software, or use ours
She answers from the calls, requests and business information you have access to. A question about an add-on only applies if you have switched it on.
The questionWhich lists from this week are still waiting for my price?
She reads back the lists, photos and timings recorded. She does not set your price.
Who asked me for my licence number?
She reads back the calls where the question came up. She does not answer for you without a number.
Which landlords under contract have a visit due this month?
Add-onWith Contracts and recurring service: the visits due and their follow-up. Without the add-on, she does not track your regular customers.
Which small-job quotes are waiting for the customer’s answer?
Add-onWith Assisted estimates: the last follow-up and the approved version. Without the add-on, she does not track your quotes.
What you do — drywall, doors, shelves, trim, caulking, furniture or TV mounting —, your territory, your minimum or hourly rate if you want her to say them, your licence number if you have one. And what you do not do, by name: electrical, plumbing, gas.
Name and callback number first. Then the list, one job per line, with the room, whether the materials are already bought, and a photo of each by text; the timing or the date to meet; owner, tenant or property manager; the address and the best time for the visit.
You get the complete list, photos attached, with the jobs you do not do set aside. An active leak, an outside door that will not close, a manager with several units or a complaint reaches you right away.
A receptionist who answers for you, in both languages, and sends you a written request. No setup fee, and you keep your number.
She accepts no electrical, plumbing or gas work in the name of a business that does not hold the licence for it.
This is included in your base plan. She answers using the calls, requests and business information you are allowed to access.
Talk to your receptionistA question you can ask
Which lists this week include an electrical or plumbing job?
She retrieves the jobs set aside in your requests, with the address and the person to call back. She does not decide who will do them.
Beyond the base plan. Each one is added on purpose, separately from the base. None is switched on unless you choose it.
Contracts and recurring service already includes dispatch for jobs covered by those contracts. The Dispatch and field work option is only added for separate jobs outside that scope.
You can add a channel so she can continue the conversation with your customers. Any action she takes follows the same rules and the options you have chosen.
Optional customer channel
Get a photo of each job by text and settle the materials before you give your price.
The transactional messages provided by your base plan and your own questions to the receptionist remain included.
Check the actions supported, connection requirements and how to work when your software cannot perform the requested action.
Jobber has a page built for handyman businesses, with photo quotes, follow-ups and a booking form. The connection is authorised from your account: Zenvox finds the customer and creates the request with the address and the job list. Without software, your requests arrive in the Zenvox app.
A door that rubs, two shelves, a hole in the drywall, furniture to assemble: your customer calls with a list, rarely with a project. The value is in grouping — several small jobs in one visit, within the week — and in a request where every item is written down, with its room and its photo. A written work order beats a verbal agreement even on a small package: your receptionist lays the groundwork for one during the call.
In Quebec, the licence sets what you can accept. The provincial building authority (RBQ) requires a licence from anyone who does construction work for others for profit, and profit includes a direct or indirect benefit. The exemption the RBQ grants for renovation, repair or maintenance work below a value threshold covers owners doing the work themselves on their own property; when that owner hires a contractor, the RBQ states that the contractor must hold the appropriate licence. Electrical and plumbing work also require a licence, and according to CAA-Québec, work in a rental unit requires a certificate of competency from Quebec’s construction commission (CCQ).
So your receptionist does not apply a licensing rule on your behalf: she applies your list. She accepts the jobs you do, politely names the ones you do not, and separates anything involving electrical, plumbing or gas from the request. When someone asks whether you are licensed, she gives the number you gave her, and only that one.
The other lines of work in this section run on the same engine, with their own requests and their own rules.
AI receptionist for contractors and trades in CanadaTrades: the estimate call you cannot takeNot in your name if you do not hold the licence for them. She writes the request down separately, says it needs an electrician, and passes the rest of the list to you. If you work with a partner electrician, she can suggest them following your rule.
She gives the number you gave her. Without a number, she says neither yes nor no: she says you will call back to answer. She tells no one that small jobs need no licence: in Quebec, the RBQ exemption for that work covers owners who do it themselves, not the business they hire.
She records the addresses, the units, the tenant’s move-in date and who approves the spending, and passes the call to you. According to CAA-Québec, work in a rental unit in Quebec requires a certificate of competency from the CCQ: you decide whether you take that kind of work.
Only what you wrote down for her: your minimum, your hourly rate or your rate sheet. Without that, she explains that the price depends on the list and the photos, and you call back with your price.
She takes each request with its address and its timing, and offers only the slots you have opened. With the Dispatch and field work add-on, small jobs in the same area are booked together.
No. Without software, your requests arrive in the Zenvox app. If you work in Jobber or Housecall Pro, your tool stays the system of record.
Start your free trial with your email. Your website can help prepare your business information, but it is optional. Confirm the facts, choose a first task and test your receptionist. You can try options too, starting with the ones you need.
Handyman and small jobs
