You get the rooms to paint, reported preparation needs and any deadline tied to a move or new tenant. Your receptionist also distinguishes exterior work to plan and property-manager requests, then prepares an estimate visit with the relevant details.
$39 CAD / month · 50 Standard calls · 1 local number
A written request arrives: one furnished bedroom, walls in good shape, dark to light, a firm moving date. The visit is in the calendar, a confirmation will go out the day before, and the owner did not have to climb down his ladder for nothing.
Tuesday, 5:20 p.m. The owner is coming down a ladder with a loaded roller in his hand. A woman calls after asking two other companies for prices the same afternoon.
ReceptionistPeinture Lafleur, good afternoon. Let me take your name and a callback number first, in case we get cut off.
CallerGinette Lavigne, 514 555-0198. I would like to know how much to paint my bedroom.
ReceptionistI cannot give you a figure over the phone, and I would rather tell you why: the price depends on the state of the walls, the preparation and the number of coats — and that is seen on site. The visit is free and takes about half an hour. Shall I hold a slot for you this week?
CallerAll right. It is one bedroom, the walls are fine, but I am going from dark to white.
ReceptionistNoted, a significant colour change. Is the room empty or furnished, and is there a date you need to hit?
CallerFurnished. It needs to be done before July 1st, we are moving.
ReceptionistPerfect, I am recording the date. Thursday at 6 p.m. or Saturday at 10 for the visit?
Rooms, ceilings, trim, cabinets. She records the surface claimed and where the number came from, the state of the walls — holes, cracks, joints to redo, wallpaper — the ceiling height, the colour change being considered, and whether the furniture stays put.
A unit to turn over between tenants, corridors, a store to repaint outside opening hours. She recognises a professional call, captures the person in charge, the lease deadline and the access constraints, and sends you a complete request rather than a scrap of paper.
Siding, a porch, a wood stain. Out of season she captures the request, says plainly that exterior work is planned for when the weather returns, and puts it in your spring queue instead of letting it walk.
"I have cracks in the drywall", "my joints need redoing", "there is plaster to patch". These belong to your trade and your licence. She recognises them and writes them down instead of sending them elsewhere.
What you do inside, what you do outside, and from when you plan your season. Your territory. The adjacent work you take. And what your receptionist does not say: no price, no range, no coat count, no opinion on mould, asbestos or lead.
Name and callback number first. Then interior or exterior, the rooms and surfaces, the footage and where it came from, the state of the substrate, the unit empty or occupied, the hard deadline if there is one, and who authorises the spend.
You get a written request with the photos and the footage tagged "claimed" or "confirmed", and the visit is already in your calendar. A confirmation goes out the day before — because between booking and visiting, the caller has time to sign with somebody else.
A receptionist who answers for you, in both languages, and sends you a written request. No setup fee, and you keep your number.
She gives no firm price, no range and no price per square foot: preparation and the state of the substrate are the real cost, and they are seen on site.
This is included in your base plan. She answers using the calls, requests and business information you are allowed to access.
Talk to your receptionistA question you can ask
Which painting customers need work before moving day?
She retrieves recorded deadlines and room occupancy. She does not promise the job can finish by that date.
Beyond the base plan. Each one is added on purpose, separately from the base. None is switched on unless you choose it.
You can add a channel so she can continue the conversation with your customers. Any action she takes follows the same rules and the options you have chosen.
Optional customer channel
Discuss rooms, furniture and access hours by text to prepare a painting visit.
The transactional messages provided by your base plan and your own questions to the receptionist remain included.
Check the actions supported, connection requirements and how to work when your software cannot perform the requested action.
Client, request and quote model documented; writing each object still has to be proven on a real account before it is announced.
A home-services platform carried over from earlier research and not rechecked. Its real uptake among Quebec painters is not established.
A platform that hands the same request to several contractors at once. This is not an integration: it is the reason response time decides the contract.
Your trade has two seasons that look nothing alike. Exterior work has a short window, set by application temperature and by the dry time needed after the coat goes on. Interior work happens all year and becomes your living once the outside is out of the question. The phone, though, rings the same all year — the right answer is what changes with the season. An exterior call taken in November is not sold now: it is booked for spring. That is a queue, not a refusal.
So your receptionist starts with the routing that decides the date: interior or exterior. Then she does what you would do — the rooms and surfaces, the square footage claimed and where the number came from, the state of the walls, the colour change, whether the home stays occupied, and above all whether there is a hard deadline: a move, a closing, a sale, a tenant arriving Monday. That date is your equivalent of an emergency.
And she gives no price. Not because she is a machine: because the published ranges in your trade run from one figure to three times that depending on the source, and a number on the phone locks you into preparation nobody has seen. What matters is refusing without losing the call — explaining what moves the price, then going straight to the free visit. That is the moment of truth in this trade, and it is the one this page shows.
The other lines of work in this section run on the same engine, with their own requests and their own rules.
Trades & maintenanceA move, a closing, a house sale, an open house, a tenant arriving Monday. Your trade has no burst pipe, but it has these — and that is the rule that marks a request as hot and pushes it to you right away instead of waiting for the evening summary.
They call during business hours, with a lease deadline and someone on site. She captures what a professional call needs — the site, how many units, access, who authorises — and sends it to you separately from your residential requests.
Yes. That work sits in the same family as painting and plenty of companies do it. She treats those as legitimate requests, records the scope as the caller describes it, and leaves your estimator to confirm the state of the substrate.
No, and it is the tightest guard-rail in this setup. Published painting prices run from one figure to three times that depending on the source, because preparation, substrate and coat count are the real cost. She explains that, then books the visit — which is what keeps the call instead of handing it to the next company on the list.
She captures the request, says plainly that exterior work is planned for when the weather returns, and puts it in your spring queue. A follow-up goes out when you open your season. That beats a callback nobody makes while the request walks somewhere else.
There is none to replace. In a trade where the margin on one job leaves little room for an administrative post, the real choice was not between a person and a machine: it was between answering and not answering. That is the gap this closes.
Start your free trial with your email. Your website can help prepare your business information, but it is optional. Confirm the facts, choose a first task and test your receptionist. You can try options too, starting with the ones you need.
Keep my phone numberPainters
