Your receptionist takes the date wanted, both addresses, the floors, the elevator and the heavy items, and asks for a video of the rooms by text. She confirms no date you have not opened, takes no deposit, and you call back with your price.
$39 CAD / month · 50 Standard calls · 1 local number · no setup fee · no contract. Free trial: 7 days, 20 answered calls, no card.
While your crew carries a couch down a staircase, Zenvox, your AI receptionist, takes the quote request in English or French: both addresses, the floors, the elevator, the heavy items and the date wanted. She confirms no date you have not opened, takes no deposit over the phone, and you call back with your price. For movers across Canada, it is $39 CAD a month with 50 Standard calls and a local number, no setup fee and no contract. Free trial: 7 days, 20 answered calls, no card.
A complete request arrives: the 31st or the 30th, a third-floor two-bedroom with no elevator to a ground-floor unit in the same neighbourhood, an upright piano, a video of the rooms attached. The owner calls back with his price and a real date, before the caller picks the first company that answered.
Tuesday, 1:15 p.m., in the spring. The owner and his crew are carrying a fridge down from the second floor of a triplex. A caller rings after leaving messages with two other companies.
ReceptionistHello, moving services. This call is recorded so I can take down your request accurately. Let me take your name and a number to call you back first, in case the line drops.
CallerSure, here you go. My lease ends on the 31st and I need movers that day.
ReceptionistNoted. Where are you moving from, and where to?
CallerFrom a two-bedroom on the third floor, no elevator, to a ground-floor three-bedroom in the same neighbourhood. There is an upright piano.
ReceptionistThank you. I am noting the stairs, the piano and both addresses. Could you text me a short video of the rooms? And if the 31st is already taken, would a nearby date work?
CallerThe 30th would work too. Sending the video now.
ReceptionistPerfect. I cannot confirm the date over the phone. Your request goes through now with the 31st and the 30th, and you will get a call back with the price.
Someone calls in the spring for the last day of the month. She records the date first, then both addresses. She confirms the date only if you have opened it; otherwise she offers a nearby date or a waiting list, following your rule.
She records the stairs at each end, the heavy item and the packing wanted, asks for a short video of the rooms by text, and flags the request for an in-home visit or a video estimate.
She confirms no payment. She records the message received, the sum and the method asked for, and passes the call to you right away: you are the one who says whether the request came from your business.
Name, address and scheduled time: she alerts your crew or passes the call to you, without making up an arrival time. The customer knows you are aware, and your crew does not lose a minute on the phone.
She records the item, asks for photos and opens a separate request. She admits no liability and puts no figure on any compensation: the answer is yours to give.
Someone who is moving may call several companies in a row. She takes a request complete enough for you to call back with a price, keeps your date for you, and touches no payment.
She takes the name and callback number, then the date wanted and how flexible the caller is.
The date early, because a crew’s day sells only once; the callback first, so nothing is lost if the line drops.
She records both addresses, the type of home and the floor at each end.
What Quebec’s consumer protection office advises customers to give by phone, asked without them having to think of it.
She asks about stairs, the elevator or freight elevator, and heavy or fragile items.
A piano on the third floor with no elevator changes your crew and your price; it is noted before your callback.
She asks for a short video of the rooms by text.
The video attaches to the request; you price what you see, not blind.
She offers only the dates you have opened, and suggests a nearby date or a waiting list following your rule.
A busy date is not promised over the phone: the caller knows your confirmation follows.
She books an in-home visit or a video estimate in your slots.
The caller’s choice — visit or video — is recorded, and your estimator knows where to go.
She passes you a request for a very close date right away.
You set the threshold; a request for next week does not sleep in your summary.
She takes no deposit and no card number, and says your written contract sets out the payment.
According to Quebec’s consumer protection office, an advance payment on a contract made at a distance goes by credit card, and the contract is set down in writing.
She records any payment message the customer says they received in your name, and passes it to you at once.
The Canadian Association of Movers advises calling the official number before paying: that number answers.
She answers the customer waiting for the truck with their name, address and scheduled time.
She alerts your crew without making up an arrival time.
She opens a separate request for a broken or missing item, photos included.
She admits no liability and puts no figure on anything; the answer is yours.
She repeats your insurance and registration exactly as you wrote them down.
Without that information, she says you will call back to answer.
Each of these add-ons is added separately, when it is useful to you.
She builds the quote with the addresses, floors and video, and follows up with the customer after your approval.
The follow-up goes out before the date fills, and ends as soon as the customer answers. Assisted estimates
She assigns each move to the crew and truck free that day.
You see who accepted, even when several crews share the end of the month. Dispatch and field work
After a confirmed move, she asks for a review and prepares a reply you approve.
No review request goes to a customer who reported something broken. Google reviews and replies
She carries on by text to receive the video and pin down the items.
The video and both addresses stay in the same quote request. Text and website chat
She hands you a complete request to book in SmartMoving or Supermove.
Your tool stays the system of record; their home pages announce no public API. Connect your software, or use ours
She answers from the calls, requests and business information you have access to. A question about an add-on only applies if you have switched it on.
The questionWhich end-of-month requests still have no price from me?
She reads back the dates wanted, the addresses and the videos received. She confirms no date on your behalf.
Which customers reported a payment message in my name?
She reads back the calls she passed to you, with the method and the sum asked for. She does not judge whether it is fraud.
Which quotes sent out are still waiting for an answer?
Add-onWith Assisted estimates: the last follow-up and the approved version. Without the add-on, she does not track your quotes.
Which crew is doing which move on Saturday?
Add-onWith Dispatch and field work: the crew assigned and whether it accepted. Without the add-on, she assigns no move.
Local, long distance, packing, storage, heavy items; the dates you open, peak season included; your full business details and the registrations you want her to give. And what she does not do: no price outside your rate sheet, no deposit, no closed date.
Name and callback number first. Then the date wanted and flexibility, the moving-from and moving-to addresses, the type of home and floor at each end, the elevator, the number of rooms, heavy or fragile items, packing, and a few photos or a short video by text.
You get a complete request, photos attached, or an estimate visit placed in your slots. A close date, moving day itself, a complaint or a payment request to check reaches you right away.
A receptionist who answers for you, in both languages, and sends you a written request. No setup fee, and you keep your number.
She takes no deposit and no card number over the phone, and confirms no payment request you did not make.
This is included in your base plan. She answers using the calls, requests and business information you are allowed to access.
Talk to your receptionistA question you can ask
Which requests are for the end of the month and still have no price from me?
She retrieves the dates wanted, both addresses and the videos received in your requests. She confirms no date on your behalf.
Beyond the base plan. Each one is added on purpose, separately from the base. None is switched on unless you choose it.
You can add a channel so she can continue the conversation with your customers. Any action she takes follows the same rules and the options you have chosen.
Optional customer channel
Get the video of the rooms by text and settle the heavy items before you give your price.
The transactional messages provided by your base plan and your own questions to the receptionist remain included.
Check the actions supported, connection requirements and how to work when your software cannot perform the requested action.
Two tools built for movers, with estimates, crew dispatch and a booking calendar. Their home pages mention no public API: your tool stays the system of record, Zenvox sends you the complete request, and you book it in your tool. Without software, your requests arrive in the Zenvox app.
A move is sold before it happens: someone calls for a quote, sometimes to several companies in a row. Quebec’s consumer protection office (OPC) advises that person, when the estimate is done by phone, to give the mover as much detail as possible: the layout of the places, the distance, the number of floors, the stairs or elevators. That is exactly what your receptionist asks, at both addresses, while you are on a staircase.
Your scarce resource is the date. A single day sells only as many times as you have crews and trucks, and in Quebec, July 1 is moving day. She records the date wanted and how flexible the caller is, and offers only the slots you have opened. She does not close the contract: according to the OPC, a contract made at a distance must be set down in writing, and yours is the one that goes out, with your price.
On the phone, trust weighs as much as price. In February 2026, the Canadian Association of Movers flagged fake deposit or balance requests sent by text or email in the name of real companies, and it advises calling the company’s official number before paying. That number is yours. Your receptionist confirms no payment request you did not make, takes no card number, and passes that kind of call to you right away.
The other lines of work in this section run on the same engine, with their own requests and their own rules.
AI receptionist for contractors and trades in CanadaTrades: the estimate call you cannot takeOnly the one on your rate sheet, if you have given it to her. Without one, she explains that the price depends on the addresses, floors and items, asks for photos or a video, and you call back with your price or an offer to visit.
What your calendar allows. If you have opened the date, she offers it; if it is full, she says so and offers a nearby date or a waiting list, following your rule. She confirms nothing that is not open.
She confirms no payment. She records who wrote, the sum and the method asked for, and passes the call to you right away. The Canadian Association of Movers advises calling the company’s official number before paying: that number is yours.
No. She takes no card number over the phone. According to Quebec’s consumer protection office (OPC), for a contract made at a distance, an advance payment is allowed only by credit card: your written contract sets that out, not the call.
She answers the customer waiting for the truck: she records the name, the address and the scheduled time, and alerts your crew or passes the call to you. She does not make up an arrival time.
What you wrote down for her, word for word: your cargo insurance, your liability coverage, your registration with the transport authority if you run a heavy vehicle. Without that information, she says you will call back to answer.
Start your free trial with your email. Your website can help prepare your business information, but it is optional. Confirm the facts, choose a first task and test your receptionist. You can try options too, starting with the ones you need.
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