Siding, soffits, fascia, gutters
A full project or a damaged section, the number of storeys, the access, the existing cladding. This is a spring-to-fall trade: she records what the caller is aiming for this season and prepares the measuring visit.
Siding, gutters and insulation
To prepare the measuring visit, you receive the walls, surfaces or areas involved and the customer’s observations. Your receptionist distinguishes siding, gutters and insulation, records measurements as provisional, and offers a visit within the time slots you have approved.
$39 CAD / month · 50 Standard calls · 1 local number · no setup fee · no contract. Free trial: 7 days, 20 answered calls, no card.
Siding is figured in surfaces and linear feet, insulation is sold by zone, and a measurement noted wrong over the phone skews the whole estimate. Zenvox, your AI receptionist, identifies every wall and every zone from the first call, with how it was measured, in English or French. Anywhere in Canada, the plan is $39 CAD a month with 50 Standard calls and a local number, with no setup fee and no contract. Free trial: 7 days, up to 20 answered calls, no card.
The areas to measure are already identified
The measurer receives a file with two identified walls, a photo and a provisional measurement for each, the attic zone to assess, and an eligibility-to-be-validated note. The visit is there to confirm, not to discover.
Read the full conversation
Tuesday, 4:30 p.m. The measurer is on a job site. A man calls to redo his siding and insulate his attic before winter, and brings up a rebate.
ReceptionistCormier Building Envelope, good afternoon. Let me take your name and a callback number first, in case we get cut off.
CallerDenis Ouellet, 902 555-0155. I want the siding redone on two walls and my attic insulated. I hear there is a rebate.
ReceptionistPrograms do exist for insulation, but I cannot confirm your eligibility or an amount: that is validated at the energy assessment. For the siding, how many storeys is the house, and what is on it right now?
CallerTwo storeys, vinyl. I measured the front wall myself with a tape.
ReceptionistGood, I am noting the two walls separately, and that you measured the front one with a tape — the measurer will confirm it on site. You can text me a photo of each wall; I will attach them to your file.
For the requests you receive
Attic, wall and basement insulation
Which area, what problem is showing — a cold room, a draft, condensation, high bills — and the age of the building. She captures the project and the zone, without recommending an R-value or a type of insulation.
After a storm
A gutter torn loose and hanging, a section of siding lifted, water actively getting in. This is the one real emergency in this trade: she flags the call and reaches you right away.
Other requests you can delegate
Seasonal gutter cleaning
Maintenance that comes back every season, not an estimate. She offers an appointment in the slots you open on your calendar, and records the address and the number of storeys before confirming it.
What she does for you, in siding, gutters and insulation
Two ways of counting, one call. She identifies the speciality before counting the way the trade counts.
When the call starts, before counting
She takes the name and callback number before knowing which speciality is involved.
She takes it first, before knowing whether the call is about siding, a gutter or insulation.
She gives every wall or section a stable identifier, with its photo and its provisional measurement.
That is what keeps the file aligned with the estimate: one element, one photo, one measurement to confirm.
She records the siding in place and the one the caller is aiming for, and whether the old one has to come off.
A tear-off changes the job preparation, not only the material ordered.
She reminds the caller that the final measurement stays a decision for the measurer, not for her.
She prepares that work; she does not replace it.
When it is a siding, soffit, fascia or gutter project
She records whether it is a full project or a damaged section, the number of storeys and the access.
The context that prepares a useful measuring visit, not a blind one.
She explains that a price per foot is given after measuring, not over the phone.
Footage and access change the cost too much to be guessed at a distance.
When it is attic, wall or basement insulation
She records which area, what problem is showing — a cold room, a draft, condensation, high bills — and the age of the building.
The context that guides the visit, without ever naming an R-value over the phone.
She explains that rebate programs exist, without guaranteeing eligibility or the amount.
The exact wording you want her to use is configured on your profile.
When it is an emergency after a storm
A gutter torn loose and hanging, or water actively getting in through the siding, triggers an immediate alert.
The one real emergency in this trade — a hanging section can fall.
After the visit: the estimate and where requests come from
Each of these options is added separately, when it is useful to you.
- Add-on
She prepares your siding or insulation estimate in versions, freezes the approved one and follows up until she gets an answer.
A siding or insulation project is compared and revised over weeks — you approve every send. Assisted estimates
- Add-on
She knows where each request came from — a referral platform or a direct contact — and which one ends in an order.
Many siding and insulation requests arrive through platforms. Knowing which one converts changes what you pay. Lead capture and sales follow-up
When your customers write, and if you already use software
- Channel
She helps a website visitor specify siding, gutters or insulation before passing on the request.
Optional web channel: the right speciality is identified before the first call ever happens.
- Software
She attaches Hover exterior measurements for each wall to its file, with their provenance.
Those measurements are a provenance, not a confirmed measurement: reconciling with your own site survey stays essential. Hover
- Software
She opens the client file and the siding or insulation request in Jobber, once the connection is proven on your account.
The model is documented on the product side. What is missing is proof of writing on a real account. Jobber
- Software
She flags a request from RénoAssistance as referred, without confusing it with a direct call.
Zenvox reads the invitation received by email, with the project, address and type of work, and attaches it to the customer’s call. The quote file is built inside Zenvox, and you post your price in the portal yourself. RénoAssistance
What she does not do, in siding and insulation
- She gives no firm price and no price per square or linear foot: measuring happens on site.
- She does not confirm eligibility for a rebate program or its amount — that is validated at the assessment.
- She recommends no R-value, no insulation type and no siding product over the phone.
- She does not diagnose water entry or a cause of condensation or mould.
- She promises no start date: season and weather set the schedule.
- She does not let an estimate go out when the identifier, the photo and the measurement stop agreeing.
- She takes no final measurement of a wall over the phone: the measurer confirms measurements on site.
What you can ask her yourself
She answers from the calls, requests and business information you are allowed to access. A question about an option only applies once you have switched it on.
The questionWhich enquiries concern siding, and which concern insulation?
She uses the stated speciality and recorded areas. She does not infer the building’s performance.
Which torn gutters or leaks did I get after the last storm?
She reads the alerts sent and the requests flagged urgent in your requests.
Which siding or insulation estimates sent this month have had no reply?
Add-onWith Assisted estimates: the last follow-up and the current version of each file. Without the option, she does not track estimates.
How many of my requests come from a referral platform?
Add-onWith Lead capture and sales follow-up: the source of each request and its outcome. Without the option, she knows the call, not where it came from.
What happens to the request
You say what you install, and what you do not
Your specialties, your service area, your season, the windows you keep for measuring visits, and what triggers an alert. All of it changes from the app, including in the middle of the season.
She counts the way the trade counts
Name and callback number first. Then the specialty and the elements involved, the quantities with an identifier per wall, section or zone, the dimensions and how they were taken, the materials and target performance, the existing condition and the installation constraints.
A file ready for the measurer
You get a request where every element has its identifier, its photo and its provisional dimension. Your measurer confirms on site, and the approved version is the one that goes to order.
What the Trades and maintenance base covers
A receptionist who answers for you, in both languages, and sends you a written request. No setup fee, and you keep your number.
- Calls answered in French and in English, following the caller
- Name and callback number taken first, so nothing is lost if the line drops
- The work asked for, the place and the wanted timing, written into your request
- An immediate alert when the situation matches your urgency rule
- A written summary after every call, readable in the app, and the option to ask her what happened
She recommends no R-value, no insulation type and no siding product over the phone.
Decisions that stay with you
- She gives no firm price and no price per square or linear foot: measuring happens on site.
- She does not confirm eligibility for a rebate program or its amount — that is validated at the assessment.
- She does not diagnose water entry, condensation or mould.
- She promises no start date: season and weather set the schedule.
Ask your receptionist, too
This is included in your base plan. She answers using the calls, requests and business information you are allowed to access.
Talk to your receptionistA question you can ask
Which enquiries concern siding, and which concern insulation?
She uses the stated speciality and recorded areas. She does not infer the building’s performance.
What else you can hand to her
Beyond the base plan. Each one is added on purpose, separately from the base. None is switched on unless you choose it.
When your customers prefer to write
You can add a channel so she can continue the conversation with your customers. Any action she takes follows the same rules and the options you have chosen.
Optional customer channel
Website chat
Help website visitors specify siding, gutters or insulation before passing on their enquiry.
The transactional messages provided by your base plan and your own questions to the receptionist remain included.
Keeping your current software?
Check the actions supported, connection requirements and how to work when your software cannot perform the requested action.
Zenvox asks the homeowner to photograph the house with the Hover app, then retrieves the exterior measurements and attaches them to the request. Your own site survey stays the reference.
Client, request and quote model documented; writing each object still has to be proven on a real account before it is announced.
Zenvox reads the invitation received by email, project, address and type of work, and attaches it to the customer’s call. The quote file is built inside Zenvox, and you post your price in the portal yourself.
Two ways of counting, one call
Siding and insulation are sold two ways that have nothing in common. Siding, soffits, fascia and gutters are calculated in surfaces and linear feet, storey by storey. Insulation is sold by zone and by target performance. One call can contain both.
Your receptionist first identifies what she is dealing with, then counts the way the trade counts. Every wall or section of siding gets a stable identifier, with its photo, its number of storeys and its provisional measurement. Every insulation zone gets its description. That is what keeps the file aligned with the estimate: one element, one identifier, one photo, one measurement to confirm.
She also knows the final measurement is not hers. The measurer confirms the dimensions and the constraints, the lead validates technical properties and substitutions. She prepares that work; she does not replace it.
In the same section
The other lines of work in this section run on the same engine, with their own requests and their own rules.
AI receptionist for contractors and trades in CanadaTrades: the estimate call you cannot takeSiding, gutters and insulation — your questions
How does she keep a wall or a zone from being noted wrong?
By giving every wall, section or zone a stable identifier on the first call, with its photo and its provisional measurement. When identifier, photo and measurement stop agreeing, the estimate waits and the correction goes back to the measurer.
Does she book the measuring visit?
Yes, within the availability you allow and on the windows you reserve for visits. She places the visit, sends the confirmation and the reminder. You arrive with the file already built.
Everyone calls about rebates.
She raises them carefully and promises nothing. Programs exist for insulation, but eligibility and amounts depend on the assessment and on the program in force. What you want her to say, word for word, is configured on your profile.
Can she give me a price per square foot?
No. The insulation and siding presets rule out a price per foot as firmly as a fixed quote: the amount depends on the real surface, the condition of the substrate, the access and the storeys. She captures the request and books the measuring visit.
Is a torn gutter an emergency?
Yes: a hanging section can fall, and water actively getting in through the cladding after a storm cannot wait. It is the one real emergency in this trade, and your rule is what defines it.
Your rules, before the first call
Start your free trial with your email. Your website can help prepare your business information, but it is optional. Confirm the facts, choose a first task and test your receptionist. You can try options too, starting with the ones you need.
Siding, gutters and insulation