Tire shops and storage
Hundreds of sets on racks, one rubbed-off label, and a customer who drove in for nothing: identifying ahead of booking avoids a wasted visit.
Tires and season
A tire rush fits your hoists rather than your phone: each customer hears from you when their turn comes up.
7 days, 20 answered calls, no card
The task it takes over
Québec law requires winter tires from December 15 through March 15, and everyone remembers on a same week. A shop's phone doubles in October, doubles again in March, and meanwhile technicians are under vehicles holding air tools.
A real bottleneck, though, is not a phone: it is how many hoists you own. This add-on plans a season against genuine capacity. It knows which tire set belongs to which vehicle, whether you store it, and whether a storage term is running out.
It contacts customers in waves, on channels they accepted, spreading appointments across weeks where you still have room — instead of fielding two hundred calls on one Monday morning.
Step by step
- Identify
Which set, which vehicle
Size, condition, rack location, matching vehicle: a tire set is found ahead of offering a date, so nobody drives in for an appointment where nothing matches.
- Call a season
In waves, rather than at once
A campaign goes out in groups, sized to room genuinely open on your schedule. It uses channels a customer accepted and stops as soon as they reply.
- Book
A slot a shop can hold
An offered date accounts for how long a changeover really takes and how many vehicles are already down for that day. Moving tires to a shop is planned along with it.
- After fitting
Storage renews itself
A storage term is tracked, renewal is offered in time, and edge cases — tires needing replacement, a customer who moved away — are raised to a team.
An add-on, not a base capability
An Automotive base already books service or diagnosis and sends practical details. An ordinary tire appointment is included there; this add-on does not resell it.
What it adds is a tire entitlement and its deadline: an inventory of stored sets, a contract covering them, renewal, and a seasonal campaign spreading demand. Payment requests sit in a different module.
What this changes for your business
Repair shops
You sell tires without making it your main trade. An autumn campaign fills quiet slots rather than swallowing mechanical work.
Fleets
Fifteen vehicles from one company, all due before a legal date: they group onto days where your hoists are free.
What it receives
- Your stored-set inventory, with vehicle and rack location
- Storage contracts and when they run out
- Genuine fitting capacity and how long a changeover takes
- Contact preferences per customer, including withdrawals
What it produces
- A seasonal campaign spread over weeks where you have room
- A booking made with a correct tire set attached
- A storage renewal offered ahead of its deadline
- Exceptions raised: worn tires, a customer gone, a set nobody can find
You decide a campaign calendar, which groups get called, and which slots open. Zenvox does not judge tire wear or recommend replacement: that assessment happens at your shop.
What is metered, and what comes from elsewhere
An allowance here covers tracked tire sets, rather than base calls.
- Tire sets on file, counted while they stay active in follow-up
- Storage contracts tracked, each with its deadline
- Inbound calls stay metered on a base, separately
- Messages draw on message allowances already in an account
Physical storage, moving tires and warehouse space stay your operating costs: Zenvox tracks them rather than providing them.
With your shop software
No write into third-party software is proven today. With no qualified connection, a seasonal inventory lives in Zenvox.
- ShopmonkeyTo qualifyPublic documentation exists; write operations, commercial plan and advanced constraints untested.Shopmonkey
- Provider portals and operations softwareTo qualifyA generic category: a named product plus a data owner must be settled ahead of any write.My software is not in the list
Questions about this add-on
Is an ordinary tire appointment already in the base?
Yes. The Automotive base already books service or diagnosis and sends the practical details, and this add-on does not resell that appointment. What it adds is a tire entitlement and its deadline: the inventory of stored sets, the contract covering them, renewal, and the seasonal campaign.
How does it avoid two hundred calls on one Monday morning?
By calling the season in waves. The campaign goes out in groups, sized to the room genuinely open on your schedule, on channels the customer accepted, and it stops as soon as they reply.
Does it judge how worn a tire is?
No. Zenvox does not judge tire wear and does not recommend replacement: that assessment happens at your shop. Tires needing replacement are raised to a team as edge cases.
What if the label on a set has rubbed off?
The set is found before any date is offered — size, condition, rack location, matching vehicle — and a set nobody can find is raised to a team. That is what prevents the appointment where nothing matches.
Does Zenvox store my tires?
No. Physical storage, moving tires and warehouse space stay your operating costs: Zenvox tracks them rather than providing them.
Where to next
Go back to your shop, or read a neighbouring add-on.
Tires and season