Recurring lessons need a consistent place in the teacher’s schedule, even when a cancellation requires a make-up session. Your receptionist organizes requests around the instrument, location and lesson package rules, restoring a credit only after the lesson’s status has been confirmed.
$29 CAD / month · 50 Standard calls · 1 local number
The trial is booked with the right teacher, the right instrument and a confirmed location. The teacher reads the summary beforehand and already knows the age, the instrument and the lack of experience.
Monday, 7:45 p.m. The teacher is giving a piano lesson. A mother calls to enrol her son and would like a stable weekly slot.
ReceptionistPapineau Music School, good evening. Let me take your name and a callback number.
CallerCaroline Fortin, 418 555-0138. My son is nine and would like to learn guitar, on Wednesdays if you have it.
ReceptionistThank you. Guitar, age nine, Wednesday: Simon teaches guitar on Wednesdays at the Papineau studio, and a lesson runs forty-five minutes. Do you have a guitar at home, or should we plan on an instrument at the studio?
CallerWe have one. Could we try it out before committing?
ReceptionistYes. I am booking a trial lesson on Wednesday at five with Simon. He will confirm the level and, if it suits, we set the recurring slot for the session. You will get the confirmation by text with the holiday calendar.
With Courses and progression, she follows a make-up linked to a lesson whose status the teacher has confirmed. Memberships and packages manages package entitlements under your agreement. In the base, she reads existing credits for booking; a caller’s statement does not create a credit.
The place changes the slot: travel time, an instrument available on site, a video link to send. The receptionist captures all of it before booking.
Several teachers, several locations, assignment rules. The request is matched against your criteria, and the final assignment stays a management decision.
The relationship and the payment are direct. The receptionist protects your teaching schedule, takes requests during lessons, and hands you one file per student.
Each teacher's instruments and levels, the places and formats offered, lesson length, your holiday calendar, your make-up and credit policy, and the matching criteria you approve.
Name and callback number, student and representative where relevant, instrument and subject, level, private or group format, place wanted, recurring availability and any credit already held.
The trial is booked, then the weekly slot once the match is approved. Confirmations and reminders go out by text, and you read every call summary in the app.
A receptionist who answers in your name, in both languages, identifies the lesson being asked for and books it with the teacher, duration and place it needs. You keep your number.
She credits no lesson back before the teacher has confirmed its status.
This is included in your base plan. She answers using the calls, requests and business information you are allowed to access.
Talk to your receptionistA question you can ask
Which students want an online lesson rather than a studio lesson?
She retrieves the format, instrument and stated availability. She does not assess the student’s level herself.
Beyond the base plan. Each one is added on purpose, separately from the base. None is switched on unless you choose it.
You can add a channel so she can continue the conversation with your customers. Any action she takes follows the same rules and the options you have chosen.
Optional customer channel
Keep parent or student emails about the instrument, teacher and schedule with the enquiry.
The transactional messages provided by your base plan and your own questions to the receptionist remain included.
Check the actions supported, connection requirements and how to work when your software cannot perform the requested action.
Teachers, students, packages and attendance are the objects to write, and a Quebec model for pairing teacher with student was observed. The named vendor, the interface rights and the lesson-credit semantics have yet to be established.
A music lesson runs forty-five minutes to an hour, and for that whole time the teacher is with a student. Families call after dinner and at back-to-school time — exactly when the studios are busy. The call nobody takes goes to the next teacher, and a recurring slot lost is lost for the whole session.
Matching is what makes this trade particular. A free teacher is not enough: you need the right instrument, the right level, a suitable place — studio, home or online — and a schedule that holds week after week. A compatible teacher is not necessarily available where and when the student can come.
Your receptionist identifies the instrument, stated level, format and age, then books using existing availability and entitlements. You approve the match and confirm the lesson took place. Courses and progression adds administration of the learning path; Memberships and packages manages the package.
The other lines of work in this section run on the same engine, with their own requests and their own rules.
Beauty, fitness & lessonsYes, once the trial has happened and the match is approved. Before that she books the trial: a weekly slot built on an uncertain match falls apart after two lessons and holds the studio for nothing.
In the base, she checks credits already recorded to determine whether a lesson can be booked. With Courses and progression, she follows lessons confirmed by the teacher and make-ups in the learning path. Managing a package, its pauses and renewals belongs to Memberships and packages. A caller’s statement alone does not create a new credit.
She takes the address, the travel time and the instrument available on site before booking, because those three change the real slot. For an online lesson she sends the link with the confirmation.
You do. The receptionist matches on your criteria — instrument, level, location, schedule — and leaves you the final call when several teachers fit or an assignment rule applies.
Yes, she follows the caller's language, and the confirmation goes out in that language. Your school name, your hours and your rules are written once and serve both.
Start your free trial with your email. Your website can help prepare your business information, but it is optional. Confirm the facts, choose a first task and test your receptionist. You can try options too, starting with the ones you need.
Keep my phone numberMusic schools and private lessons
