Mobile vets
House-call care, home euthanasia, shelter cat follow-up: a binding constraint is travel between addresses, not how long a procedure takes.
Mobile visits and herds
A road day that holds together: visits in one area grouped, and a truck's real capacity respected.
7 days, 20 answered calls, no card
The task it takes over
In ambulatory practice an appointment is not a box on a calendar: it is a box plus a road. Two visits accepted at one hour on opposite concession roads are not a calendar clash, they are a wasted day.
This add-on plans what a truck can genuinely do. It holds areas, travel time between farms, an assigned practitioner and remaining capacity for a day. A request that will not fit is offered on a next run through an area rather than accepted then cancelled.
It also holds an administrative side of herd work: services owed under a contract, what got done, what is still owed, and renewal. Those are management facts, and medicine stays where it belongs — medicine stays with a veterinarian.
Step by step
- Intake
A place matters as much as a reason
A call gives a farm, an area, a head count and urgency. With no usable location, a request stays a request: nothing is confirmed blind.
- Group
Area ahead of hour
Requests in one area are pulled together and offered on a single run, with travel time counted between stops.
- Assign
A practitioner who can do it
A visit is assigned against capacity and accepted by a practitioner. An unaccepted assignment stays open and visible, rather than presumed done.
- Reschedule
When a calving stretches a day
A call that runs long pushes what follows: affected farms are told, and visits move to a next run through an area.
An add-on, not a base capability
A Veterinary base identifies an owner, an animal or a herd, and books an authorized consult for a single-site practice. Field coordination — areas, travel, capacity, assignment, herd contracts — is added here.
This add-on covers mobile visits and herds worked by your own team. It does not require a generic dispatch module sold to building trades: at this scope, it stands on its own.
What this changes for your business
Equine, farm and herd
Calvings, herd workups, vaccinating a group: services owed under a contract are tracked per farm, and what remains owed is visible.
Emergency and referral hospitals
A team doing ambulatory work too keeps both worlds apart: hospital on-call does not eat into a next morning route.
What it receives
- Your areas, your mobile practitioners, and capacity for a road day
- A request, with a farm or address and a head count
- Herd contracts and services already delivered
- Same-day overruns, which move what remains on a route
What it produces
- A run grouped by area, with travel time counted
- A visit assigned to a practitioner who accepted it
- Farms told when a route shifts
- A picture of services owed, delivered and due for renewal per herd
You set areas, capacity and priority rules. A life-threatening emergency follows an on-call route rather than route logic: Zenvox captures words, applies your rule and alerts, without judging an animal's condition.
What is metered, and what comes from elsewhere
An allowance here covers coordinated visits, rather than calls.
- Coordinated visits per month, reset at each period
- Herd contracts tracked, with services owed under them
- Inbound calls stay metered on a base, separately
- How many practitioners and resources you get follows your base scope
Mapping or navigation tools your team already uses stay yours, billed by their own provider.
With your practice software
No write into third-party software is proven today. With no qualified connection, a route lives in Zenvox and nothing is blocked.
Questions about this add-on
Can a visit be confirmed without a usable location?
No. With no usable location, a request stays a request: nothing is confirmed blind. The call gives a farm, an area, a head count and urgency before any date is offered.
Two visits at one hour on opposite concession roads — how does it avoid that?
By counting the road, not only the hour. Requests in one area are pulled together and offered on a single run, with travel time counted between stops; a request that will not fit is offered on the next run through that area rather than accepted then cancelled.
A calving stretches the day. Who tells the other farms?
This add-on does. A call that runs long pushes what follows: affected farms are told, and visits move to the next run through the area.
Do I also need the dispatch add-on sold to the building trades?
No. At this scope — mobile visits and herds worked by your own team — this add-on stands on its own: it holds areas, travel, capacity, assignment and herd contracts.
And a life-threatening emergency — does it go into the route?
No. A life-threatening emergency follows the on-call route rather than route logic. Zenvox captures the words, applies your rule and alerts, without judging an animal's condition.
Where to next
Go back to your practice, or read a neighbouring add-on.
Mobile visits and herds